FAQs
Frequently Asked Questions (FAQ)
A. Eligibility
Is the programme open to companies from all sectors?
Yes. Companies from all sectors (except for companies in the gambling and betting industry) may apply for the programme as long as the eligibility criteria is met.
How will my application be assessed?
Applications will be assessed based on the company meeting the baseline criteria, and the potential impact of the proposed use case to the company and the broader industry.
Am I eligible for ECI if I am currently or have received grants for AI-related projects?
Yes, you are eligible if your company meets the criteria for ECI and the proposed use case is differentiated from the other projects that have received government support.
B. Programme offerings
What consultancy services does the programme support?
This includes consultancy services aimed at developing an AI roadmap based on the submitted use-case, and eventual change management execution plans. The consultancy services rendered must go beyond strategy consulting and focus on technical implementations.
Which Cloud Service Providers can I choose from?
There are currently three participating Cloud Service Providers (CSPs) offering the ECI programme: Google Cloud, Microsoft and Amazon Web Services. Please refer to the CSPs’ websites for details on their cloud credit offering and training programme.
C. Application
How and when can I apply for ECI?
Companies may apply for ECI through Digital Industry Singapore. The launch dates of each cohort will be announced by DISG and the respective CSPs from Q2 2025.
What is the processing time for applications? What milestones can I expect after application?
Applicants will be notified on the status of their application within 4 weeks. Successful applicants will also be notified of their assigned CSP, which will subsequently reach out with onboarding information, including programme milestones.
Is it mandatory to select a CSP that I am currently using?
No, it is not mandatory. You may select a CSP that you are not currently using.
Can a parent entity have multiple subsidiaries as participants?
No. This is not allowed. We encourage the parent entity to join the programme to chart an AI transformation strategy for the entire company group.
My company has multiple use cases. Do I need to submit multiple applications?
No, please submit a single application with your main use case. Should the application be approved, your assigned CSP and partner will be happy to discuss the different use cases you have in mind and advise on a prioritisation framework and implementation roadmap as needed.
My application was rejected previously. Can I try again?
Unsuccessful applicants are welcome to apply again with a revised or new project proposal. However, applicants should ensure that there have been meaningful modifications since the prior submission.
I have a preferred consulting partner/SI which is not on the list of partners. Can I still work with them?
No, you will need to work with a pre-qualified Consulting Partner on the ECI list. These SIs are selected based on their familiarity with the CSPs’ cloud credits and tools. If your application is approved, your assigned CSP will get in touch with onboarding information including your assigned partner.
D. Others
What happens after the programme?
The programme will equip companies with a roadmap for AI organisational transformation, which could involve change management processes within the company.
If there are further queries, companies can reach out to Digital Industry
Singapore through this contact form.